FAQ

Shipping

Yes, we offer international express shipping via DHL to 168 countries. For more details, please check our Shipping Policy.

We offer fast international shipping with DHL Express Worldwide.

Orders under $90 USD: $10 USD
Orders $90 USD and above: Free shipping

Shipping is automatically calculated at checkout based on your total order.

Orders typically ship within 2–3 business days. However, in some cases — particularly during brand restocks — processing may take up to 10 business days.

Shipping delays may also occur due to:

  • Customs clearance
  • Public holidays or weekends
  • Incomplete or incorrect shipping addresses

We’ll keep you updated if any unexpected delays come up.

Order

Once your order has shipped, you will receive an email with a tracking number and link to monitor your package’s progress. You can also log into your account on our website to check the status of your order at any time.

We want you to be happy with your purchase. If you need to exchange an item for a different size or if you change your mind, you can return it within 30 days of receiving it, given that the item is in unused, unworn condition with original tags attached. For return instructions, please read our Refund Policy.

Clothing

Care instructions vary by item. Please check the care label on each garment or refer to the product description page for more details on how to properly care for your clothing. In addition, please refer to the product care page for best practices.

The majority of our collection is proudly Made in Korea, ensuring high-quality craftsmanship and superior design. However, a small selection of items is sourced from trusted manufacturers in China. These pieces do not have ‘Made in Korea’ listed in the product description. We maintain strict quality standards across all our products, regardless of origin.